Contact us
At AUREATE, your satisfaction is our top priority. Whether you have a question about an order, need help with a personalisation, or would like to share feedback — our team is here to help.
Why Contact Us?
- Order or delivery inquiries
- Personalisation questions or corrections
- Returns or exchanges support
- Help choosing the right piece or material
- Gift recommendations
- Feedback or suggestions on our products or services
- Any other inquiries
Contact Information
- Address: 201 E 5th St STE 1200, Sheridan, WY 82801, United States
- Email: help@aureatejewellery.co
- Phone: +1 (307) 218-3706
- Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM MT
- We aim to respond to all inquiries within 24 hours. Messages received outside business hours will be answered on the next working day.
- AUREATE is operated by LUNE ROSE LLC