Billing Terms & Conditions
Accepted Payment Methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Apple Pay
- PayPal
Currency: USD (United States Dollars)
Payment Policy:
All payments must be completed at checkout. Orders will not be processed or shipped until payment has been successfully confirmed.
Security:
All transactions are encrypted using Secure Socket Layer (SSL) technology and securely processed through trusted payment gateways. Your payment data is always protected.
Refunds:
Refunds are handled in accordance with our Return & Refund Policy.
Chargebacks:
Unauthorized chargebacks or payment disputes will be investigated and may be legally challenged if found to be fraudulent.
Fraud Prevention:
AUREATE reserves the right to flag, hold, or cancel any orders that appear suspicious or potentially fraudulent. Large or high-risk orders may require identity verification or additional checks before processing.
Contact Information
- Address: 201 E 5th St STE 1200, Sheridan, WY 82801, United States
- Email: help@aureatejewellery.co
- Phone: +1 (307) 218-3706
- Contact Form: Contact Us
- Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM MT
- We aim to respond to all inquiries within 24 hours.
- AUREATE is operated by LUNE ROSE LLC